Notification Settings
Configure how you receive notifications from Zeltask. Choose the channels that fit your work habits to stay informed without interruption.
Accessing Notification Settings
- Click Settings in the sidebar
- Under User Settings, click Preferences
- Locate the Notifications section
[Screenshot: Preferences page with Notifications section highlighted]
Available Notification Channels
You can enable one, several, or all notification channels:
| Channel | Description | Status |
|---|---|---|
| Zeltask App | Notifications appear in the Zeltask application | Available |
| Notifications sent to your registered email address | Available | |
| Notifications sent via WhatsApp | Coming soon |
[Screenshot: Notification channel toggles]
Configuring Your Preferences
Enable or Disable Channels
- In the Notifications section, locate the channel you want to configure
- Toggle the switch on to enable or off to disable
- Changes save automatically
[GIF: Toggling notification channels on and off]
Recommended Configurations
| Role | Recommended Channels |
|---|---|
| Frontline technician | App (for real-time updates during shifts) |
| Supervisor | App + Email (for both immediate and summary updates) |
| Manager | Email (for daily digests and escalations) |
What Triggers Notifications
Zeltask sends notifications for events such as:
- Assignments: When an action, inspection, or incident is assigned to you
- Updates: When items you follow are updated
- Comments: When someone adds a comment to a conversation you follow
- Escalations: When issues require your attention
- Reminders: When tasks are approaching due dates
Tips
- Enable App notifications for time-sensitive alerts during work hours
- Use Email for end-of-day summaries or when away from the platform
- Start with one channel and add more if needed — you can always adjust